Each and every home is different and should be treated as such. Our services are direction driven, and that allows us to clean more like you would prefer. No one in the industry goes further to ensure a higher quality of cleaning than us at Box 2 Box Cleaning Services. Your home will be cleaned by a regularly assigned, fully trained maid. No staff member is permitted to smoke while in your home.
For security and peace of mind, extensive background checks are conducted on all our staff members, only the professionals who clean your home have access to your premises. If you choose not to provide a key and we are unable to access your home for a scheduled cleaning, you may incur a lockout charge.
Our normal workdays are Mondays through Saturdays. Our maids will be dropped at your home on a route and roster system. We already start dropping off as early as 07h00 in areas closest to our office, moving north on a roster and route, leaving one area for the next. Unfortunately specific times cannot be guaranteed due to traffic and staff problems.
Our service includes the dusting of skirting’s, pictures, lampshades, windowsills, furniture, basic light fixtures and vacuuming throughout. Cupboard fronts are spot cleaned, floors are washed, and the kitchen and bathrooms are sanitized the old fashioned way. We will try our best to accommodate all your cleaning needs. All instructions are taken from the client. However, in order to give you the greatest value, and the time we spend in the home can be as efficient as possible, we recommend that you separate your ironing session from your cleaning session.
If you have any special valuables or irreplaceable items, please put them away. Kindly note that all valuables e.g. jewelry, money, must be locked away so that there can be no temptation. We do not take responsibility for any claims on breakages and alleged theft allegations.
Our fees are structured based on the service that will be provided on the day, with prices ranging from R260-00 to R350-00 all depending on the size of your house. You will be required to supply chemicals and general household cleaning equipment. Rest assured that our team is familiar with all supermarket shelf products.
We believe that when you consider all aspects of our consistent quality and reliability – you will find that we are the best value in the business.
SCHEDULE A SESSION
Due to the advanced scheduling of our maids, we would appreciate an 8-hour notice for changes. Unfortunately we may find it necessary to charge a fee when short notice is given and we are unable to reassign the maid.
Contract Clients - To pay as per our terms and conditions discussed in the Service Agreement.
COD Clients - Payment is required prior to service going out to client.
WE OFFER OTHER DISCOUNTS, PLEASE CALL ABOUT MONTHLY SPECIALS AND NEWER DISCOUNTS!
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